💍 Product & Quality

Q: What materials are used in YouGorgeous™ Jewellery?

A: Our Jewellery is crafted with premium 18K gold plating on high-quality metals. Each piece is hypoallergenic, lead & nickel-free, and designed to be anti-tarnish with proper care.

Q: Is your jewelry suitable for sensitive skin?

A: Yes! All YouGorgeous™ pieces are hypoallergenic and perfect for daily wear, even for those with sensitive skin.

📦 Shipping & Delivery

Q: Do you offer nationwide shipping?

A: Yes, we ship all over India with fast and secure delivery.

Q: How long will my order take to arrive?

A: Orders are typically processed within 2–3 business days and delivered within 4–7 business days, depending on your location.

🔁 Returns & Refunds

Q: Can I return or exchange my order?

A: Returns are accepted within 2 days of delivery for unused, unworn items in original packaging (except earrings and personalized items). Direct exchanges are not offered.

Q: When will I receive my refund?

A: Once we receive and inspect the item, refunds are processed within 5–7 business days to your original payment method.

🛡️ Warranty & Care

Q: Do you offer a warranty?

A: Yes, we provide a 2-month warranty for color fading (not applicable for physical or chemical damage). The product must be analyzed and approved by the YouGorgeous™ team to avail the warranty.

Q: How should I care for my jewelry?

A: Keep it away from perfume, and harsh chemicals. Store in a dry, soft pouch when not in use.

📩 Orders & Support

Q: How can I track my order?

A: Once your order is shipped, you’ll receive a tracking link via email or WhatsApp.

Q: How can I contact YouGorgeous™?

A: You can email us at info@yougorgeous.in or DM us on Instagram for quick assistance.